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Return & Refund Policy
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you.
Please contact us within 30 days after receiving your product.
We can only offer you replacements at no additional cost if it falls under below criteria: Items are faulty – damaged/broken or soiled upon arrival. Parcels that is lost in transit. We do not accept returns or refunds if customer changes their mind after receiving their order(s).
Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening. international customer must provide phone number.
Refund is done through the same credit card they used
purchase orders are refunded by check. No refund on digital products